Return & Refund Policy 

Thank you for shopping with Official Moonlite Apparel! We want to ensure that you are completely satisfied with your purchase. If you have any questions about our return policy, please don't hesitate to contact us at

1. 15-Day Return Policy

We accept returns within 15 days of the date of purchase. If 15 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Also, Your item needs to have the receipt or proof of purchase.

Please note that returns will need to be sent to the following address: 4212 Dale Cove SE Conyers, GA 30013

3. Return Shipping

Please note that you will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at

5. Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.


If you receive a defective or damaged item, contact us immediately at We will process an exchange for the same item, provided it is still in stock, or offer a suitable alternative.\


To initiate a return, please contact our customer support at with your order number and the reason for the return. Our team will guide you through the process.


Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


If you have any questions or concerns about our return policy, please contact us at